Q. I get so many collection calls. How can I make sure that I’m not paying two collection companies for the same bill?
A. Before giving any money to debt collectors, ask them for them to provide you details of the bills that they’re trying to collect. Under the Fair Debt Collection Practices Act, debt collectors have to give you the following information:
- Amount Owed
- Name of the Creditor
- Account Number
Q. Are debt collectors allowed to threaten me?
A. No. Debt collectors may not harass, oppress or abuse you.
Q. What should I do if a debt collector is harassing me?
A. Make a complaint to the Federal Trade Commission (FTC) and they will investigate the matter.
While this law protects you from professional debt collectors, Fair Debt Collection Practices Act does not protect you from banks or other businesses that are collecting their own debts. There are other consumer credit laws that govern those creditors.
If you have any more questions about fair debt collection practices, please Contact us online or call CreditGUARD of America at 1-800-500-6489. Certified credit counselors are available Monday through Thursday 8:00 a.m. to 12:00 midnight; Friday 8:00 a.m. to 11:30 p.m.; Saturday 10:00 a.m. to 6:00 p.m. Eastern Time. For online service, 24/7, use the Credit Card Debt Analyzer to calculate your estimated interest and payment savings available, through our debt management program.
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